Frequently Asked Questions
Why should i use AllSafe Servers?
- Connecting to our servers, we keep your privacy safe.
- With our service, users can choose the country of their servers.
- Keep your gaming and business 100% safe.
- Protect your network from DDoS Attacks.
How does my subcription work?
Can I test the servers for FREE?
How much do I have to wait after I pay for a Plan?
We offer instant activation on all Shared Servers Plans if you use Stripe Payment Gateway or Bitcoin, the order is Active when set to Processing.
If you pay using Cryptocurrency the plan need our manual approval, usually it takes from 2 to 24 hours.
Connect with your allsafevpn username (not the email) and password.
Can I change my username?
No, once you create an account the username is unique.
You can change email and password if you wish from “Edit Details” page in Client Area.
I can't login or lost my password, how do I change it?
You can easily change your password the process is automatic.
- Logout in case you are Logged In.
- Put your email here and send the request.
- Check your email box, we send you the reset link.
- Copy and paste the reset link on your browser (don’t worry if you get 503 error).
- Check your email box again and you see an email with your new login password.
If you do not see email from us check your spam box.
There are a few reasons for this message to appears:
- Wait 1 minute and try again.
- Make sure that you disconnect from the previous one if you want to change location.
- Your plan is expired.
- Your password has been changed.
- You use more connections (devices) than your plan permits.
- If the payment is not set to Processing means the plan is not active.
- Make sure you are using the correct username (not the email) and password related to your account.
If none of these reasons are true in your case contact our support team via livechat or tickets and we will get back to you as soon as possible
Do you offer refund?
No, we don’t offer refund since you can test the service for free before to buy.